Taking a paragraph that Neelakantan wrote yesterday,
When there are no measurements, how do you measure? Such situations
could exist because nobody has bothered to measure or there are no
Perhaps there is no substitute for experience. Regardless of the best
process definition, sometimes, some things are just intuitive. You know
it will work or it wont. In one of Indias automotive factories, during
a visit to the compressor unit, as fresh engineers we wanted to know
how the workers there tracked the multiple dials that showed various
measures. How did they ever know where to look? So, we asked them. One
of them nonchalantly replied, "Oh, we just hear the compressor and we
know what to do!" While driving too, we get a feel of our vehicle and
anytime that "feel" does not sound whole hearted, we know, somewhere
something is screwed up.
Its amazing how the human mind works and works around any process by creating its own intuitive measures (short cuts, if I may)!
made me think about the "eureka moment", more so in the context of the process of design. Ultimately the point where you stop iterating and tweaking the prototype, whether a tangible product or interactive media, is when the "gut" says Enough. This is what will work. It could be that some things just cannot be measured or broken down into their component parts, like magic, they exist when the "whole" is far, far greater than the sum of the parts.